At ACVIRA FOODS PVT. LTD. ("Acvira Foods," "we," "our," or "us"), we are committed to respecting and protecting the privacy of our website visitors, global importers, wholesale buyers, distributors, and business partners. This Privacy Policy outlines how we collect, use, store, and safeguard your personal and business information when you visit our website or interact with our export services. 

Information We Collect
 
We collect information to provide better services, process trade inquiries, and manage export operations effectively.
  A) Personal & Business Information Provided Voluntarily

• Contact Details: Name, email address, phone number, WhatsApp contact, job title, and company name.

• Inquiry & Trade Details: Information submitted through our business inquiry forms, RFP/RFQ forms, private labeling requests, product requirements (e.g., IQF sweet corn, mango pulp, mixed vegetables), destination country, and port of delivery.

• Billing & Logistics Information: Billing addresses, export documentation data, shipping instructions, GST/IEC details (where applicable), and payment transaction references.

 B) Information Collected Automatically

• Technical Data: IP address, browser type, operating system, device details, and geographic location.

    Usage Data: Pages viewed, time spent on the site, referral sources, and navigation
    patterns   via analytics tools.

How We Use Your Information
 

• We use the collected information for legitimate commercial and operational purposes, including:

• Processing and responding to bulk export inquiries, quotes, and product catalogue

•  Requests.

• Facilitating export orders, customs documentation, shipping logistics, and cold-chain coordination.

• Communicating updates regarding seasonal produce availability, order status, or industry trade fairs.

• Improving website functionality, user experience, and security.

      Complying with statutory export/import regulations, legal obligations, and food safety                 compliance frameworks (e.g., FSSAI, APEDA).

​Data Sharing & Disclosure
 

• We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share data only with trusted partners under strict confidentiality agreements:

• Logistics & Cold-Chain Partners: Freight forwarders, shipping lines, customs brokers, and cold storage partners necessary to fulfil export orders.

• Service Providers: IT hosting services, web analytics providers, and communication tools.

      Legal & Regulatory Authorities: When required by law, court orders, or statutory                        authorities in India or importing destinations to meet international trade compliance                    standards.


International Data Transfers
 
      As an international export house, business communications and documentation may                 involve transferring data across international borders. We ensure that appropriate security        measures and contractual safeguards are maintained to protect your information                      regardless of where it is processed.

Data Security & Retention
 

      We implement industry-standard administrative, physical, and technical security measures        (such as SSL encryption and firewall protections) to protect data against unauthorised                access, loss, or misuse.We retain business and personal data for as long as necessary to            fulfil trade agreements, resolve disputes, maintain accounting/tax records, and comply              with Indian export laws.

Your Rights
 

       Depending on your location (e.g., EU GDPR, Indian IT Act regulations), you have the right         to:
 

      Access, update, or correct your personal information.

      Request deletion or restriction of your personal data held by us.

Third-Party Links
     
      Our website may contain links to external third-party websites (e.g., trade portals,                      certification bodies). 

 

      ACVIRA FOODS PVT. LTD. is not responsible for the privacy practices or content of third-         party sites.